Why you can trust TechRadar
We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.
EDITOR’S NOTE:
Web.com has now been integrated into the Network Solutions website builder. If you already have a Web.com website, you can login to Network Solutions with the same credentials.
With many of Web.com’s features being transferred, you can read our full Network Solutions website builder review to learn more.
Our detailed Web.com review examines a website builder that has undergone significant changes following its integration with Network Solutions. Web.com, which has been helping small businesses create user-friendly online experiences since 1997, has now been reworked for even more ease of use with AI. But for those seeking advanced website building options, check out our guide to the best website builders.
Web.com, now the Network Solutions Website Builder, emphasizes simplicity over complexity, making it appealing to users who want to get online quickly without technical expertise. However, its focus on ease of use comes at the cost of advanced customization options that more experienced users might expect.
Web.com: 2-minute review
Web.com positions itself as a beginner-friendly website builder that prioritizes simplicity. The platform offers a section-based editor rather than true drag-and-drop functionality, which simplifies the building process but limits design flexibility. With over 200 templates covering various industries and AI-powered tools for content generation, Web.com provides a solid foundation for small businesses and individuals looking to establish an online presence quickly.
The company’s recent integration with Network Solutions has led to a radical shift in its business model. Founded in 1997, Web.com has built a reputation for serving small businesses. But its acquisition and merger with the Network Solutions brand combines decades of web hosting and domain expertise. Still, this provider occupies a middle ground between ultra-simple platforms and professional-grade tools — though there are better alternatives currently available in each category.
What is Web.com?
Web.com, or Network Solutions Website Builder, is a website building platform designed to help individuals and small businesses create professional websites without coding knowledge. Think of it as a digital toolkit that provides everything you need to build a website — templates, design tools, hosting, and domain registration. The platform uses what’s called a “section-based” editor, which means you build your site by adding pre-designed sections (like headers, galleries, or contact forms) rather than placing individual elements wherever you want.
Network Solutions targets website creators who want to get online quickly without dealing with technical complexities. It handles the behind-the-scenes technical aspects like hosting, security, and maintenance, so you can focus on creating content and managing your business. The platform also includes AI-powered tools that can help generate website content and suggest design improvements, making it even easier for beginners to create professional-looking sites.
Features
Web.com positions itself as a complete website building platform with marketing and ecommerce, designed for simplicity over flashiness. The platform offers a solid foundation of essential features, including over 200 templates across four main categories, AI-powered content generation tools, and integrated marketing capabilities through SocialBooster, AdSpend, and email marketing platforms.
Its section-based editor, while marketed as drag-and-drop, provides a more structured approach to website building that streamlines the design process for beginners but limits creative freedom for advanced users.
The platform’s feature set is clearly geared toward small businesses and beginners who need to establish an online presence quickly without technical complexity. Web.com also includes practical business tools like appointment scheduling, Google Analytics integration, and basic SEO.
The AI copywriting tool helps generate SEO-friendly content for various purposes, while the marketing suite provides social media scheduling and advertising campaign management. However, the platform lacks the kind of app marketplace found in competitors like Wix, which offers over 800 apps compared to Web.com’s basic built-in tools.
Tools
Web.com provides a suite of tools designed to help users build, manage, and grow their online presence. The platform combines website building capabilities with marketing tools and business features to create an all-in-one solution.
Website builder
The core website building tool uses a section-based editor that allows users to add and customize pre-designed sections. While marketed as drag-and-drop, the interface is more structured, with elements that can be moved within defined parameters to maintain design consistency.
AI-powered content tools
Web.com includes AI tools for generating website content and marketing ideas. These tools can help create text for different sections of your site and suggest improvements to enhance user engagement.
E-commerce features
The platform offers built-in e-commerce capabilities including unlimited product listings, multiple payment options, abandoned cart recovery, and inventory management. Higher-tier plans include marketplace selling and advanced inventory features.
Marketing suite
Web.com provides integrated marketing tools including SocialBooster for social media management, AdSpend for advertising campaigns, email marketing capabilities, and MyLinks for creating custom branded links.
SEO and analytics
The platform includes SEO health checks, Google Analytics integration, and website analytics tools to help users track performance and improve search engine visibility.
Ease of use
Web.com prioritizes simplicity throughout the user experience, making it particularly accessible for beginners. The onboarding process includes an AI chatbot that helps generate a starter website, though some users find its initial setup process underwhelming compared to more sophisticated builders. A section-based editor keeps your design process focused, by providing pre-built sections that can be customized and rearranged to create a unique website.
The interface features a clean, intuitive design with a left-side menu containing essential tools like Pages, Blog, and Appointments. Adding new elements is straightforward — you simply click the blue + icon to access different content blocks like buttons, text, galleries, and Google Maps. The platform shows layout guides at the bottom of the editor, helping users understand how elements can be positioned within each section.
While the simplified approach makes Web.com very beginner-friendly, it does limit design flexibility for users who want more control over their site’s appearance. You can’t change templates for existing pages, and the selection of blocks and elements is more limited compared to advanced website builders. However, the platform compensates with reliable performance, featuring 100% uptime in testing and fast loading speeds averaging 1.2 seconds for the Largest Contentful Paint metric.
Pricing
|
Plan |
Starting rate (paid annually) |
Renewal rate (paid annually) |
|---|---|---|
|
Website Builder |
$1.99/month |
$16.99/month |
|
Website + Marketing |
$3.99/month |
$21.99/month |
|
Ecommerce |
$9.99/month |
$29.99/month |
Web.com’s offers significant new-user discounts, with prices reduced by 67-100% for a 12-month term for every new user. But on the flip side of that, you can expect a sharp incline in subscription fees once the initial term has passed.
But while the entry-level pricing is higher than many competitors, Network Solutions’ overhauled pricing removes any significant price hikes for those looking to upgrade. Web.com’s most expensive plan costs $29.99/month during renewal, even with the upgraded features and hardware needed to support ecommerce.
Security
Web.com provides essential security features including SSL certificates and secure website hosting across all plans. The platform offers automatic SSL certificate installation and renewal, ensuring data encryption between websites and visitors. However, the company isn’t particularly transparent about its comprehensive security measures, and some security features that competitors include for free may require additional payment.
The platform includes basic security monitoring and protection through its hosting infrastructure, though it lacks some advanced security features found in enterprise-grade solutions. Web.com’s integration with Network Solutions brings additional security expertise from a company with 45 years of experience in web services, potentially strengthening the overall security posture. Users seeking enhanced security should consider the platform’s SiteLock integration, which offers cloud-based scanning and real-time threat detection.
Support
Network Solutions offers a wide range of ways to get in touch with its team, including an online chat feature, phone support, and email support. You could reach out at any time of the day or night, which is great if your team is spread across time zones.
Another great thing is the knowledge base articles. These resources are incredibly helpful, especially for newbies who don’t know much about building websites from scratch. There are step-by-step tutorials for setting up your account, as well as more general advice on topics such as SEO optimization and social media marketing.
Alternatives
Wix is another great alternative to Web.com website builder if you are looking for something that’s easy to use while still providing plenty of features and customization options. With Wix, you can create a professional-looking site without any coding knowledge or technical skills at all—all you need is a drag-and-drop interface and a few clicks of the mouse.
Squarespace is another excellent alternative to Web.com if you want something that’s both powerful and easy to use at the same time. Squarespace lets users customize their websites quickly and easily with its intuitive drag-and-drop editor as well as dozens of templates designed specifically for businesses in mind.
Web.com: Summary
Web.com serves as a solid choice for beginners and small businesses seeking a straightforward website building experience with AI-powered assistance. The platform excels in ease of use, performance reliability, and customer support, making it particularly suitable for users who prioritize simplicity over advanced customization.
However, its section-based editor limits design flexibility, and the steep renewal pricing structure may deter cost-conscious users in the long term. While Web.com’s recent integration with Network Solutions adds credibility and technical expertise, the platform faces strong competition from more feature-rich alternatives that offer better value propositions.
Web.com: FAQs
How do I create a website on Web.com?
Creating a website on Web.com is easy and straightforward. All you need to do is sign up for an account, select the type of website you want to create (such as an e-commerce store or portfolio site), and then customize it with your own design elements and content.
You can even add features like contact forms, galleries, blogs, and more. Once you’re happy with the design of your site, click “Publish” and your new website will be live for everyone to see.
Can I build an online store with Web.com?
Yes, Web.com offers a dedicated plan for those who want to build an online store. The plan comes with a host of dedicated ecommerce features including secure online payments, the ability to sell via platforms including Facebook, Instagram, and marketplaces, as well as promotional tools such as discount codes and abandoned cart delivery.
Does Web.com offer a free trial?
Unfortunately, Web.com does not offer a free trial of its website builder service at this time. However, they do offer several different pricing plans to suit any budget, so if you have some money saved up you can try out its service without breaking the bank.
Can I create a web page with Web.com?
Yes. With Web.com’s easy-to-use tools, you can create a basic web page in no time at all – no coding experience required.
